That’s ok!

However, I wouldn’t recommend using mode 777 for the directory permissions:
sudo chmod 777 config/ files/

This gives full permissions rwx to “others”.

It would be better to change the group ownership to www-data, or whichever account apache is running under:
sudo chgrp www-data config files

and then change permissions using mode 775:
sudo chmod 775 config files

so now others have only r-x permissions (if they need any at all?)

It features better ocsng integration, better ldap integration, multi-entities management, new generic rules engine, and new plugins (CSV file injection, plugin to synchronize OCS and GLPI, pdf export, and so on…).

Thanks for the review and the comments,
Walid

The Ubuntu Geek has some nice Howto about installing GLPI.
I covered this some 16 months ago, together with  a link to OCS Inventory, and IMHO it’s the combination of the two which makes that a really great and valuable helpdesk tool.
Highly rec…

OCSng has a client that can be installed on Windows and Linux machines (maybe Mac too) that will report all software and hardware and users who use individual machines, and this can be integrated with GLPI. OCSng updates the database once a day, so changes are also automatically recorded.

You can also integrate GLPI logins with LDAP/ADS so if you are using that for authentication, there is no need for separate users/passwords.

In standalone mode GLPI is good, but integrated with OCSng the combination is one of the best inventory solutions had help desk systems I have seen for free.